VAT Relief

VAT relief for disabled people


IF YOU’RE DISABLED OR HAVE A LONG-TERM ILLNESS, YOU WON’T BE CHARGED VAT ON PRODUCTS DESIGNED OR ADAPTED FOR YOUR OWN PERSONAL OR DOMESTIC USE.

You should only claim this VAT Relief  if you are ‘chronically sick or disabled’ and the goods or services are for your own personal or domestic use.


A person is ‘chronically sick or disabled’ if he or she is a person:

  • with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
  • with a condition which the medical profession treats as a chronic sickness

It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.


If you are unsure, you should seek guidance from your GP or other medical professional.


Please only use the 20% code if you qualify for this VAT relief. We will keep you details with our VAT records.


By using the VAT Relief code "VAT20" you are confirming that you are entitled to receive this VAT relief. Please use this code at the checkout stage.